Support Officer

About the role

The Support Officer provides administrative and clerical support to a centre within Queensland Corrective Services. The role covers correspondence, scheduling, travel booking, office equipment and general administrative tasks, and is advertised as a full-time position.

Key responsibilities

• Examine incoming correspondence to determine the appropriate action and check outgoing correspondence against style guides and formatting requirements.
• Register incoming and outgoing correspondence and prioritise it; manage the appointment diary on behalf of management.
• Maintain confidentiality of all documentation and keep a secure filing system.
• Schedule meetings, book meeting rooms and organise teleconferencing, and book travel including accommodation, car hire and flights.
• Provide advice on administrative issues and help prepare briefs, memorandums, submissions and executive and ministerial correspondence.
• Screen telephone calls and redirect enquiries to the right areas of the office and agency.
• Provide administrative support such as faxing, photocopying, filing and taking minutes at meetings.
• Undertake procurement of stationery and office supplies, and perform financial processing duties such as purchase orders, corporate card reconciliation, transaction monitoring and banking.
• Process human resources paperwork, perform word processing, data entry and spreadsheet work, and carry out opening and closing procedures.