Specialist Clerk

About the role

Broome Regional Aboriginal Medical Service (BRAMS) is an Aboriginal Community Controlled Health Organisation providing primary healthcare, aged care and community programs to Aboriginal people in the Kimberley region. As Specialist Clerk, you will coordinate specialist and allied health clinics, manage appointments and referrals, liaise with visiting specialists and clinical teams, follow up with consumers, maintain accurate health records and assist with Medicare billing and reporting.

Key responsibilities

• Coordinate specialist and allied health clinics, including appointments, bookings and follow-ups
• Liaise with visiting specialists, GPs, allied health professionals and clinical teams
• Contact consumers to confirm appointments and support attendance
• Process referrals, maintain accurate health records and assist with Medicare billing
• Prepare clinic reports so clients receive timely, coordinated and culturally responsive care

Required profile

• Administrative or clerical experience, ideally in healthcare, community services or a similar environment
• Organised, reliable and committed to quality administrative support
• Strong organisational and time management skills, able to handle competing priorities
• Clear, respectful communication with consumers, clinicians and external providers
• Attention to detail and confidence with data entry, records and documentation
• Understanding of confidentiality, privacy and professional boundaries
• Team-focused approach and commitment to culturally responsive care

Required skills

• Microsoft Office
• Ability to learn medical record and appointment booking systems
• Highly regarded: experience in Aboriginal health or an ACCHO, knowledge of Medicare billing and claims, experience coordinating specialist appointments or visiting clinics

What we offer

• Salary of $77,000 - $92,000 plus superannuation
• Salary packaging up to $15,900 plus meal and entertainment benefits
• $1,300 remote area allowance
• Up to 6 weeks annual leave plus 17.5% loading
• Free access to BRAMS GP, dental and allied health services for you and your family
• Paid study leave and financial support for professional development
• Employee assistance program
• No accommodation provided; candidates must arrange their own housing

Applicants are asked about eligibility to work in Australia, whether they identify as Aboriginal or Torres Strait Islander, their skills and experience, motivation, willingness to relocate to Broome, current location, scheduling/travel challenges, driver's licence and notice period. Child safety screening applies to all applicants.