Service Administrator

About the role

Hitachi Construction Machinery (Australia) is looking for a motivated, well-presented team player to join its Administrative Team in the Service Department at the Cavan branch in Adelaide. The role reports to the Administration Manager and offers a permanent, full-time position with variety, stability and a supportive team environment.

Key responsibilities

• Opening and closing service jobs
• Preparing and reviewing service work orders
• Processing timesheets
• Providing exceptional customer service
• Creating and receipting purchase orders
• Answering and directing phone enquiries
• Supporting the branch with other general service administration tasks

Required profile

• Previous administration experience in a busy office environment
• Positive attitude and willingness to be part of the team
• Attention to detail
• Strong verbal and written communication skills
• Sound computer literacy; experience in a service, workshop or warranty environment is not essential but highly regarded

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint

What we offer

• Attractive base salary plus superannuation and biannual bonuses
• Staff discounts through the Employee Orange Benefits Program
• Paid parental leave policy
• Discounted health insurance and an Employee Assistance Program
• Referral program with cash rewards
• Ongoing training and professional development opportunities