Senior Solutions Engineer Splunk (Public Sector) - Sydney

About the role

Cisco is looking for a Senior Solutions Engineer (Splunk) for its pre-sales team in Sydney, focused on Public Sector customers. You will act as a technical leader driving growth and adoption of Splunk solutions. The team works collaboratively with sales, customer success, support, marketing and G&A, and the role requires being based in or near Sydney, NSW, with Australian work authorization.

Key responsibilities

• Demonstrate and evangelize Splunk products and services through onsite sessions, webinars and field events.
• Lead discovery calls and conversations to identify and validate opportunities, alone or with the sales counterpart.
• Maintain positive relationships with customers and partners throughout the sales cycle and beyond.
• Run on-site engagements such as Proof of Value/Concept demonstrations and workshops.
• Answer complex technical questions, guide customers and resolve concerns.
• Collaborate with cross-functional teams to improve processes and customer success.
• Promote Splunk value at user groups and industry events.

Required profile

• Proven enterprise presales experience, ideally 5+ years, with a technical focus.
• Ability to understand complex application environments and machine data sources (logs, security data, network data).
• Experience with observability solutions (Kubernetes, Docker, serverless) and/or security solutions (SIEM, SOAR, vulnerability detection).
• Strong ability to explain complex technical solutions to customers and partners.
• Experience working with cross-functional teams.
• Preferred: hands-on Splunk experience, public sector customer support, working knowledge of AI, familiarity with open-source technologies and search/query languages, and comfort in a multicultural, fast-paced environment.