Senior Business Partner, Risk & Control - Lending Operations

About the role

ING is looking for an experienced Senior Business Partner, Risk & Control to join its first-line risk team in Sydney. You will support non-financial, regulatory and compliance risk activities in the first line of defence within the Operational Design, Control & Resilience (ODCR) business partnering team, acting as a trusted adviser to business stakeholders. The role partners directly with senior leaders to strengthen risk management, regulatory compliance and operational excellence across a portfolio of banking products.

Key responsibilities

• Partner with senior executives and business leaders to identify, assess and manage operational, regulatory and compliance risks.
• Facilitate Risk & Control Self-Assessments (RCSAs), risk profiling and periodic reviews of products, processes and controls.
• Provide guidance on risk in change initiatives, business projects and transformation programs.
• Lead investigations, root-cause analysis, reviews and remediation of systemic issues.
• Coordinate responses to regulatory developments, impact assessments and regulatory inquiries.
• Liaise between the business and second-line risk and compliance teams.
• Support governance forums, reporting and decision-making through risk analysis.
• Coach and uplift business capability through training, guidance and risk awareness initiatives.

Required profile

• 10+ years of experience in operational risk, compliance or a related risk management role in the first or second line of defence.
• Experience in a banking environment and strong understanding of banking products, operations and end-to-end business processes.
• Demonstrated experience supporting retail and/or business lending is beneficial.
• Knowledge of regulatory obligations including AML/KYC, Privacy, Banking Code of Practice, responsible lending and broader compliance frameworks.
• Experience supporting end-to-end risk assessments, risk in change, transformation or regulatory remediation programs.

Required skills

• Exceptional stakeholder management, influencing and communication skills.
• Analytical and problem-solving capability, including root cause analysis, event and issue management and deep-dive reviews.

What we offer

• Financial and leave support for employees who commit to study that benefits their development.
• Employee home loan benefits.
• Flexible working options.

Applications close 28 October 2026. The employer uses a direct talent sourcing model, so no agency introductions are accepted.