Senior Administration Officer (Booking Officer) - Hervey Bay

About the role

Queensland Health is recruiting two Senior Administration Officers (Booking Officers) for Elective Surgery Services at Hervey Bay Hospital. This frontline support role coordinates bookings, supports elective surgery processes and helps patients receive timely access to care. It is a permanent full-time position (76 hours per fortnight) in the Health - Health Service Support classification (AO4).

Key responsibilities

• Provide an efficient booking service for all patients.
• Ensure efficient use of the booking time available to consultants and clinicians.
• Produce reports from Queensland Health information systems.
• Undertake audits of waiting lists in consultation with specialty case managers.
• Assist with the management of waiting lists, largely without direct supervision, in line with Queensland Health policy.

Required profile

• Organisational skills and attention to detail.
• Communication abilities.

What we offer

• Salary of $96,556 to $106,160 per year, with employer superannuation contribution of up to 12.75% and annual leave loading of 17.5%.
• Flexible work arrangements and salary sacrifice options.
• A regional lifestyle in the Wide Bay, near K'gari (Fraser Island) and Maryborough.

Applications are made online only through the Queensland Health careers site, using the role description and information package provided by the employer. The closing date is 23 November 2026.