Seasonal Front-of-House Team Member

About the role

Phillip Island Winery is recruiting several casual front-of-house team members in Ventnor, Victoria, with positions available now as it builds towards the busy summer season. Work continues through the summer peak and into autumn, with the greatest need for availability between December and Easter. Roles cover restaurant service, bar and beverage service, cellar door and wine tastings, weddings and events, and general front-of-house support; experience varies and applicants are matched to the work that suits them.

Key responsibilities

• Welcome guests and help create a warm, relaxed experience from arrival.
• Take orders and serve food and beverages during restaurant service.
• Host or assist with cellar-door tastings.
• Help set up, serve and pack down weddings, functions and other events.
• Maintain clean, organised and welcoming guest areas.
• Work closely with the kitchen and wider team to keep service running smoothly.
• Assist with other front-of-house responsibilities when needed.

Required profile

• A positive, team-oriented attitude, reliability, punctuality and clear communication.
• A warm, genuine approach to guest service and the ability to stay calm and organised during busy periods.
• Willingness to learn, take feedback and contribute wherever needed.
• Availability across weekends, public holidays and peak summer dates.
• Current Australian working rights; Working Holiday Makers and travellers with valid Australian working rights are welcome.
• Ability to travel reliably to and from the winery for rostered shifts.
• A current Victorian RSA is required for roles involving alcohol service, and must be obtained before starting if not yet held.

What we offer

• Casual employment with a minimum of 10 hours per week, with extra hours possible during peak periods.
• Typical hours between 10am and 6pm, with some earlier, later or additional hours for weddings and events.
• Casual rates under the Hospitality Industry (General) Award, including applicable penalty rates.
• The employer shares a guide to accommodation options around Phillip Island, such as hostels or backpacker-style options.

To apply, complete the application form and select Seasonal Front-of-House Team, telling the employer about your experience, availability and why you want to join the team.