Sales Support Coordinator - National

About the role

Journey Beyond is Australia's leading experiential tourism group, operating 35 brands across Australia and New Zealand, including trains, resorts, lodges and attractions. Its Sales Support Coordinator supports the Business Development team in driving revenue growth across all brands through greater awareness and education with industry partners. The role is based in the Adelaide head office and is hybrid.

Key responsibilities

• Provide administrative and operational support to the Sales and Business Development team
• Prepare and distribute sales materials, presentations and documentation
• Manage the trade inbox and coordinate timely responses to enquiries
• Coordinate trade and consumer event administration and logistics
• Represent the company at events, familiarisations and industry functions
• Liaise with internal teams to support sales initiatives
• Develop and distribute campaign advice, trade resources and promotional updates
• Prepare and maintain accurate nett and gross rate sheets
• Maintain records of campaigns, communications and sales support materials
• Support team reporting and give fortnightly workload updates to the General Manager, National Sales

Required profile

• Self-motivated, with a growth mindset and proven ability to prioritise competing tasks
• Experience using CRM and content management systems
• Knowledge of trade distribution channels and travel industry sales practices
• Able to work both within a high-performing team and autonomously
• High attention to detail, strong problem-solving and excellent written and verbal communication
• Willingness to travel across Australia; a tertiary qualification in tourism or a related field is highly regarded

What we offer

• Generous discounts on Journey Beyond travel and experiences
• Study assistance policy and employee referral policy
• Parental leave program and purchased leave policy
• Private health discounts and discounts on merchandise
• Employee assistance program
• Flexible working environment

Candidates must provide a current National Police Clearance. Applications are made through the company's online application process.