Sales Operations – Key Account & Channel Marketing

About the role

This role leads sales operations for strategic key accounts across Australia and New Zealand, combining account management with channel marketing execution. You will drive customer growth, profitability and brand alignment while collaborating with distributors, retailers and the brand owner.

Key responsibilities

• Manage daily operations of strategic key accounts, develop business plans and achieve performance targets.
• Conduct Quarterly Business Reviews, analyse data and market trends, and identify cross‑selling and upselling opportunities.
• Design and implement joint marketing programmes with local channel partners, including co‑promotions, campaigns and in‑store displays.
• Plan and execute online and offline channel activities such as exhibitions, seminars and product experience events.
• Serve as the central hub for communication between customers, channel partners and the brand owner to ensure alignment of objectives, feedback and resources.

Required profile

• Bachelor’s degree or higher.
• 3–5 years of experience in key account management, channel marketing or regional market roles.
• Strong understanding of cross‑cultural business communication and negotiation.
• Proven ability to develop deep key accounts and manage end‑to‑end channel campaigns.
• Data‑driven decision‑making and solid financial acumen.
• Capability to manage multiple parallel projects and deliver results.

Required skills