Sales Development Representative (EOI)

About the role

Prospa is looking for enthusiastic individuals to join the Sales Development Representative (SDR) team. This entry‑level position offers a supportive, high‑energy environment where you can develop sales skills while helping small businesses succeed.

Key responsibilities

• Make a high volume of outbound customer engagements.
• Support go‑to‑market initiatives by handling inbound customer enquiries.
• Understand business owners’ needs and deliver exceptional service.
• Collaborate with internal stakeholders to create value and achieve outcomes for Prospa and its customers.
• Conduct detailed conversations with business owners to drive commercial results.
• Exceed key activity and performance metrics.

Required profile

• Customer‑focused with a strong commitment to excellent service.
• Problem‑solving mindset and excellent communication skills.
• Ability to thrive in changing environments and adapt to ambiguity.
• Detail‑oriented with strong time‑management and organisational skills.
• Previous experience in fast‑paced, high‑volume phone‑based customer service or sales roles is advantageous.
• Passionate about supporting small businesses and eager to develop a sales career.

What we offer

• Growth opportunities including learning days, a learning allowance, leadership programs and digital learning resources.
• Wellbeing initiatives such as fitness programs, seasonal health checks, additional "Me Days" and holistic EAP coaching.
• Flexible working options, top‑notch office facilities and the ability to purchase additional leave, plus up to 18 weeks paid parental leave.
• Impactful work with a carbon‑neutral company, volunteer days, partnership with Kiva and employee resource groups.