Retail Operations Attendant - Royal Sydney Golf Club

About the role

Royal Sydney, a private members club and one of Australia's most prominent social and sporting institutions, is looking for a friendly, proactive team player to deliver outstanding service to its members. Reporting to the Golf Operations Manager, you will help run the concourse and pro-shop, drive sales and keep presentation standards high. This is a part-time role of 24-32 hours per week, with shifts from 5:30am to 7:00pm covering weekdays, weekends and public holidays.

Key responsibilities

• Provide exceptional service to members and guests
• Assist with purchasing, stock control and POS operations
• Keep the pro-shop and storage areas tidy and organised
• Ensure members and guests follow the dress code, mobile phone usage and guest sign-in policies
• Log order requests, unpack orders and log invoices through the POS to charge member accounts
• Assist management with quarterly stocktakes and stay up to date with daily events
• Help with tee bookings and time sheet management
• Clean and maintain bag storage, cart storage and staging areas

Required profile

• Retail experience (sports or golf experience is a bonus)
• Strong knowledge of golf etiquette and rules
• Passion for top-tier member service
• Friendly, positive and energetic with great presentation standards

Required skills

• POS operations
• Stock control
• Communication and organisational skills

What we offer

• $27.38 per hour plus weekend penalty rates
• Free staff meals and a wellbeing program (gym, tennis lessons, golf clinics)
• Training and career development opportunities
• Uniform provided plus laundry allowance
• Staff discounts on wine, sporting goods and hotels, and free parking