Retail Host – Customer Experience Specialist

About the role

Join the new MECCA Claremont store in Western Australia as a Host, delivering exceptional customer experiences and creating authentic connections. You’ll work in a fast‑paced, game‑changing retail environment, representing a leading beauty retailer.

Key responsibilities

• Deliver an exceptional customer experience and build authentic connections.
• Support the wider team with on‑floor presence and adapt quickly to store needs.
• Assist in maintaining a safe, compliant, and efficient store environment.
• Contribute to overall store performance through excellent service.

Required profile

• Confidently deliver service in line with MECCA’s customer standards.
• Demonstrate strong product knowledge of MECCA’s hero brands.
• Show active commitment to continuous learning and improvement.
• Work effectively and safely as part of a team.
• Uphold MECCA’s values at all times.

Required skills

• Strong product knowledge of beauty brands.
• Ability to work safely and collaboratively in a team environment.

What we offer

• World‑class education and continuous upskilling from brand founders and MECCAversity.
• Generous employee discount and product allowance (subject to policy).
• Work‑life balance with casual and permanent schedule options.