Retail Customer Service & Sales Consultant

About the role

Telstra is looking for a Retail Customer Service & Sales Consultant in Bundaberg. You will delight customers by giving them an excellent in-store experience and helping them identify the products and services they need to improve their telecommunications experience. The position is permanent.

Key responsibilities

• Help customers find the right products and services to suit their needs.
• Stay up to date with the latest gadgets and services and give informed advice.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Work closely with the team to create a welcoming environment and help everyone reach store goals.

Required profile

• Natural communicator who enjoys making people's day better.
• Solution-oriented, able to tailor advice to each customer.
• Motivated to achieve sales targets and KPIs.
• Eager to learn and grow in a dynamic environment.
• Resilient and positive, even when busy.
• Previous customer-facing experience is a plus but not required.

What we offer

• 30% discount on Telstra services and offers with over 240 brands and partners.
• 16 weeks of paid parental leave, plus the Extra Day Off, gender affirmation leave, cultural leave, blood donor leave and the option to buy up to 4 extra weeks of leave.
• Flexible working hours and a supportive approach to parental leave.
• Monthly performance rewards and recognition programs.
• Access to over 17,000 learning programs through LinkedIn Learning and career development opportunities.

To apply, use the Apply Now button on the listing; after applying, follow the assessment steps sent by the hiring partner.