Part-Time Customer Service & Sales Consultant

About the role

Telstra is hiring a part-time Retail Customer Service & Sales Consultant in Bundaberg. As a Retail Consultant you give frontline support by helping customers choose products, activate services and troubleshoot basic issues, creating positive experiences through good communication and adherence to retail standards.

Key responsibilities

• Help customers find the right products and services for their needs
• Stay up to date with the latest gadgets and services and offer informed advice
• Use consultative selling to meet and exceed sales targets and KPIs
• Work with the team to create a welcoming environment and help achieve store goals

Required profile

• Great communication skills and a solution-oriented approach
• Sales drive and motivation to exceed targets
• Eagerness to learn and a resilient, positive attitude
• Customer-facing experience is a plus but not required

What we offer

• Pay of $34.36 per hour, with junior rates for those under 20
• Penalty rates: 25% extra after 6 PM on weekdays, 25% on Saturdays, 100% on Sundays and 150% on public holidays
• 12% superannuation
• 30% off Telstra services and offers with over 240 brands and partners
• 16 weeks of paid parental leave, plus other leave options
• Flexible working hours and access to 17,000+ learning programs via LinkedIn Learning
• Performance rewards and recognition programs

To apply, use the Apply Now button on the listing and then follow the assessment steps sent by the partner, HireVue.