Rental Sales Agent - Melbourne Airport

About the role

SIXT Australia is looking for a Casual Rental Sales Agent at its Melbourne Airport location. The role is the first point of contact for customers, handling rental agreements and enquiries with a service-oriented approach. Internally the position is referred to as Customer Experience Agent / Vehicle Detailer.

Key responsibilities

• Handle rental agreements and customer inquiries with an organised, service-oriented approach.
• Tailor offers based on the wide variety of available products and fleet.
• Manage bookings and customer data accurately and securely through the branch's tech platforms.
• Champion SIXT Australia's values, service standards, compliance and operating protocols.

Required profile

• Experience in sales in retail, dealership, technology, insurance or real estate is preferable but not essential.
• Current provisional or full driver's licence and working rights in Australia.
• Willingness to work location trading hours, Monday to Sunday, including school holidays, weekends and public holidays.
• Successful applicants must complete a National Criminal History Check and a pre-employment medical check, including drug and alcohol screening.

Required skills

• Sales expertise and passion for premium service.
• Communication, teamwork and leadership in interactions with customers and colleagues.
• Adaptability and resilience in a fast-paced environment.
• Strong computer literacy, attention to detail and integrity.

What we offer

• Hourly base rate from $31.11 per hour, plus casual and penalty shift loadings.
• Uncapped bonuses for top sales and service performance.
• Uniforms and staff parking provided.
• Progressive flexibility and well-being benefits.
• Discounts on benefits including SIXT car rental.
• Career growth or relocation across the SIXT business or locations.