Records Officer

About the role

Iron Mountain is seeking a detail-oriented Records Officer to join its Operations team. The role maintains the integrity, security and accessibility of client information across physical and digital environments, working on-site at customer premises and across offsite storage facilities. It bridges traditional archiving with modern digital lifecycle processes.

Key responsibilities

• Manage physical and digital file consignments, including appraisal, sentencing, archiving and destruction in line with customer policies and NAA guidelines.
• Administer record lifecycles directly within customer EDRMS systems at customer premises.
• Perform digitisation and Scan on Demand services for mixed media records, destroying physical files after retrieval where required.
• Run monthly audits and annual reviews of sentenced records held in offsite locations.
• Carry out continuous quality assurance checks on all digitised materials to ensure complete scanning accuracy.

Required profile

• 2+ years of experience in records management, archiving or document digitisation.
• Meticulous attention to detail, strong personal ethics and a disciplined approach to physical and digital auditing.
• Active BASELINE security clearance (required before starting).
• Ability to obtain and maintain an Employment Suitability Clearance (ESC).

Required skills

• Strong knowledge of EDRMS platforms and record lifecycle processes.
• Familiarity with NAA instructions and guidelines.