Receptionist - Smithton Veterinary Clinic

About the role

Smithton Veterinary Service, a mixed animal practice serving pets, livestock and the local community and part of Apiam Animal Health, is looking for a friendly, organised and customer-focused Receptionist. As the first point of contact for clients and their pets, you will help create a positive clinic experience while supporting the veterinarians and nurses with the day-to-day running of the practice.

Key responsibilities

• Welcome clients and patients to the clinic
• Manage appointments and scheduling
• Answer phones and respond to enquiries
• Process payments and maintain accurate records
• Support veterinarians and nurses with administrative tasks
• Maintain a professional and welcoming reception area
• Assist with general clinic operations as required

Required profile

• Previous reception, administration or customer service experience
• Strong communication and interpersonal skills
• Excellent organisational and time management abilities
• A positive, professional and team-focused attitude
• Ability to stay calm and organised in a fast-paced environment
• Veterinary experience is highly regarded but not essential

Required skills

• Confidence using computers and practice management systems

What we offer

• Competitive salary package based on experience
• Ongoing training and development opportunities
• Access to Apiam employee benefits
• Career pathways across a national veterinary network
• Supportive leadership and mentoring

To apply, submit your resume and a short cover letter.