Receptionist – Part‑time (Thu/Fri) – Charlestown, NSW

About the role

The organisation is seeking a friendly and reliable receptionist to serve as the first point of contact for visitors, callers and mail. This part‑time position works on Thursdays and Fridays, with the possibility of covering additional days as needed.

Key responsibilities

• Welcome visitors, manage the front‑desk area and maintain a professional appearance.
• Receive, record and distribute incoming and outgoing mail, parcels and faxes.
• Answer, direct and log phone calls using the 3CX phone system and Microsoft Teams.
• Manage multiple Microsoft Outlook calendars, schedule meetings and coordinate security keys.
• Monitor and order stationery, office supplies and equipment, ensuring inventory accuracy.
• Process new employee paperwork, issue ID cards and liaise with managers and stakeholders.
• Maintain confidentiality when handling client information, including interactions with individuals with disabilities.

Required profile

• Minimum 1 year experience in a receptionist or similar administrative role.
• Strong attention to detail and ability to handle confidential information.
• Excellent communication skills, both written and verbal.
• Ability to work independently and coordinate with multiple internal teams.

Required skills

• Proficient in Microsoft Office applications.
• Experience with Microsoft Outlook calendar management.
• Familiarity with Microsoft Teams for internal communication.
• Knowledge of the 3CX phone system.

What we offer

• Part‑time employment (2 set days per week) with flexible additional coverage.
• Work hours between 8:30 am and 5:00 pm.
• 4 weeks pro‑rated annual leave.
• Opportunity to receive Fringe Benefits Tax (salary sacrifice) on commencement.
• Support to obtain required Working with Children and NDIS Worker checks.