Receptionist

About the role

Watson Webb, a leading law firm in Sydney’s CBD, is looking for a highly organised and enthusiastic Receptionist. You will be the first point of contact for clients and visitors, ensuring a professional and welcoming atmosphere while supporting day‑to‑day office operations.

Key responsibilities

• Answer and direct reception calls, greet guests, and provide a friendly client experience.
• Coordinate meeting‑room and boardroom bookings, arrange catering, and resolve scheduling conflicts.
• Manage incoming and outgoing mail, scan and distribute correspondence, and handle post‑office requirements.
• Oversee office supplies, ordering and restocking groceries, stationery and other essentials.
• Maintain shared spaces such as the kitchen and coffee facilities, keeping them clean and well‑presented.
• Provide general administrative support, liaise with management and assist with ad‑hoc tasks to ensure smooth office operations.

Required profile

• Previous experience in reception, customer service, administration or office support.
• Strong organisational ability to manage multiple tasks and priorities.
• Excellent verbal and written communication skills, confident handling phone calls and client enquiries.
• Comfortable learning new systems and technologies.
• Proven ability to maintain confidentiality and exercise discretion with sensitive information.

Required skills

What we offer

• Core working hours from 8:30 am to 5:30 pm.
• Opportunity to work in a dynamic, high‑performing law‑firm environment.
• Supportive culture that values professional growth and client service excellence.