Receptionist – Front Office Support

About the role

We are looking for a highly organised, customer‑focused Receptionist to be the first point of contact for clients and internal customers. You will manage appointments, coordinate bookings and support key stakeholders to ensure smooth daily operations.

Key responsibilities

• Manage the telephone switchboard, respond to enquiries and forward calls to appropriate team members.
• Greet, welcome and check‑in visitors, including staff, specialist consultants, patients and external guests.
• Book assessments and appointments, ensure required paperwork is completed and communicate relevant information to visitors.
• Notify consultants of schedule changes and liaise with team members, clients and external agencies to compile necessary documentation.
• Maintain accurate filing of records, handle mail and courier deliveries, and provide administrative support such as retrieving radiology reports.
• Ensure the reception and waiting areas are clean, professional and well‑presented.

Required profile

• Strong organisational and time‑management skills with the ability to handle multiple priorities.
• Exceptional attention to detail and commitment to accuracy.
• Excellent written and verbal communication skills for building professional relationships.
• Proactive, customer‑focused mindset with a passion for high‑quality administrative support.

Required skills

• Advanced Microsoft Office skills, particularly Word, Excel and Outlook.
• Ability to quickly learn new systems and processes.

What we offer

• Corporate benefits including discounted health insurance, gym memberships, travel perks, novated leasing and salary packaging.
• Paid parental leave, purchased leave and an employee referral program.
• Thorough induction, mentorship, professional development plan and clear career progression pathways within the MedHealth group.