Receptionist – Endeavour Hills Shopping Centre

About the role

Urbis, a multidisciplinary urban consultancy, is hiring a Receptionist for its Asset Management team to represent Endeavour Hills Shopping Centre. Working on site with the client and centre management team, the role creates a welcoming, professional experience for tenants, contractors, visitors and the wider community, and acts as a trusted administrative partner keeping the centre running smoothly.

Key responsibilities

• Welcome and assist tenants, contractors, visitors and customers as the first point of contact for enquiries
• Manage reception, meeting rooms and shared spaces
• Coordinate bookings, catering, events and general office administration
• Support retailer and customer communications, including enquiries, complaints and lost property
• Assist with financial administration, invoice processing, reporting and procurement
• Provide administrative support to centre operations, marketing initiatives and community activations
• Contribute to workplace safety and compliance, including records and emergency preparedness

Required profile

• Experience in reception, concierge, hospitality, hotel, airline, corporate office or customer service environments
• Excellent written and verbal communication with a wide range of stakeholders
• Strong organisational skills and attention to detail
• Proactive, solutions-focused and willing to support the wider team
• Previous First Aid Officer, Fire Warden, RSA or Food Safety certification is highly regarded

Required skills

• Proficiency in Microsoft Office, including Outlook, Teams, Word and Excel
• Collaborative approach and commitment to customer service