Receptionist – Casual Front Desk

About the role

We are looking for a friendly, reliable Casual Receptionist to join our front‑desk team at 1300SMILES Upper Ross. You will be the first point of contact for patients and help create a positive experience in a busy dental practice.

Key responsibilities

• Welcome patients and create a warm, professional first impression.
• Manage appointment bookings and coordinate the daily schedule.
• Answer phone enquiries and assist patients with their questions.
• Process payments and handle general reception administration.
• Maintain accurate patient records and keep the reception area organised.
• Support the clinical team with administrative tasks when needed.

Required profile

• Previous customer service or reception experience.
• Strong attention to detail and excellent organisational skills.
• Ability to multitask and stay calm in a busy environment.
• Reliable, positive attitude and willingness to learn.

Required skills

• Effective communication with a wide range of people.

What we offer

• Friendly, close‑knit team with a relaxed, positive vibe.
• Flexible casual role with approximately 20–38 hours per week.
• Full training provided and ongoing development opportunities.
• Supportive environment where contributions are valued.