Receptionist & Administrative Assistant (Full‑Time)

About the role

Scott Legal is seeking a warm, organised and reliable Receptionist / Administrative Assistant to become the first point of contact for clients and to support the day‑to‑day operations of a busy legal team.

Key responsibilities

• Answer and direct phone calls, take accurate messages and ensure timely follow‑up.
• Greet clients and visitors, offer refreshments and maintain a tidy reception, boardroom and kitchen area.
• Schedule, confirm and manage appointments for lawyers and support staff.
• Handle incoming and outgoing mail, deliveries and general office correspondence.
• Provide administrative assistance to lawyers, including preparing, formatting and managing legal documents.
• Photocopy, scan, print and bind documents as required.
• Use Actionstep for document management, client contacts and other administrative functions.
• Open and close matters in line with office procedures and maintain the firm’s deed register.
• Perform other general administrative duties to keep the office running smoothly.

Required profile

• Professional, friendly and client‑focused with a polished appearance.
• Reliable, punctual and able to manage competing priorities.
• Confident telephone manner and strong interpersonal skills.
• Highly organised with meticulous attention to detail.
• Ability to follow procedures accurately and maintain confidentiality.
• Proactive, helpful and willing to assist the team wherever needed.
• Australian citizen with full work rights.

Required skills

• Intermediate proficiency in Microsoft Word.
• Intermediate proficiency in Microsoft Excel.
• Intermediate proficiency in Microsoft Outlook.
• Experience using Actionstep or similar legal practice management software.

What we offer

• Training, learning and development opportunities.
• A supportive, close‑knit team environment.
• A modern office in Werribee, Melbourne.
• Clear systems and procedures to help you succeed.