Project Coordinator (Distribution)

About the role

PCI Pharma Services is seeking a fluent English and Mandarin speaker (speaking, reading and writing) to act as Project Coordinator for assigned clinical customer projects. The role supports Project Managers and Associate Project Managers so that project goals and objectives are met within the agreed time frame, budget and customer expectations.

Key responsibilities

• Complete project-specific documentation in line with the approved project proposal.
• Manage internal processes to ensure timely completion and expediting of project tasks.
• Work with Quality, Warehouse, Production/Labelling and Project Managers to achieve project milestones.
• Create tracking tools such as registers to show completion of key documents, and record project metrics.
• Assist with monthly invoice processing and help resolve project roadblocks with Project Managers and internal departments.
• Use project planning tools such as minutes, timelines, registers and communication plans, and support Project Managers on improvements and strategic initiatives.
• Take part in cross-functional meetings and act as a secondary client communication point and back-up contact for internal communications and troubleshooting.
• Train and onboard new employees in the same role and support continuous improvement projects.
• Adhere to PCI, cGMP and cGCP policies and procedures, and serve as the daily point of contact for internal problem solving.

Required profile

• Associate's degree in a related field and/or 1-3 years of related experience and/or training.
• Fluent English and Mandarin in a business context.
• Ability to work independently and as part of a team, with good time management and decision-making skills.
• Behavioural competencies: clear communication, positive attitude, analytical thinking, collaboration, objective decision making, self-motivation and conscientiousness.

Required skills

• Basic mathematical skills.
• Intermediate computer skills, including knowledge of various computer programs.