Administrative Assistant

About the role

Air Aroma is seeking a full‑time, on‑site Administrative Assistant to support the Australian headquarters. You will work closely with the Sales team and provide friendly, reliable administration and reception support.

Key responsibilities

• Provide timely administration support to the Sales team.
• Deliver excellent customer service both online and in person.
• Arrange travel bookings, including flights and hotels.
• Schedule appointments for technicians and manage CRM and replenishment orders.
• Prepare marketing packs by collating materials and fragrance samples.
• Handle straightforward reception duties and support the broader team as needed.

Required profile

• Strong communicator with a friendly, helpful demeanor.
• Demonstrated experience in administration or customer service.
• Organised, deadline‑driven and able to manage competing priorities.
• Comfortable using online systems; tertiary qualification in business or marketing preferred.

Required skills

• Proficiency with Excel.
• Experience with Salesforce (bonus).

What we offer

• Competitive salary and birthday leave.
• Generous staff discounts on Air Aroma products.
• In‑depth training and ongoing mentoring.
• Chic new offices in Moorabbin with on‑site parking.
• Opportunity for long‑term career progression in a growing company.