Portfolio Engagement Lead (QLD/NT)

About the role

The Portfolio Engagement Lead for Queensland & Northern Territory will oversee a two‑branch regional portfolio, linking members, volunteers, industry and stakeholders to deliver outcomes for the technology profession. This senior position combines strategic leadership with hands‑on stakeholder engagement, ensuring regional priorities align with ACS’s national objectives.

Key responsibilities

• Lead a two‑branch portfolio, set growth, engagement and advocacy priorities, monitor performance and intervene when needed.
• Coach and develop two Branch Managers, defining clear priorities, accountabilities and sustainable workloads.
• Build strong relationships with Branch Executive Committees, volunteers and senior stakeholders.
• Drive professional membership acquisition, event‑to‑membership conversion, renewal, participation and retention.
• Manage selected Professional Partner Program accounts, handling relationship planning, retention risks and growth opportunities.
• Develop relationships with priority members, industry, government and community stakeholders to generate participation and advocacy input.
• Represent ACS at regional forums, events and stakeholder activities.
• Identify regional needs and emerging issues, translating insights into coordinated action across ACS.
• Activate “Be Heard” campaigns by enabling credible regional voices to contribute to ACS advocacy.
• Monitor portfolio governance, reporting, risks and dependencies, escalating material matters promptly.

Required profile

• Strategic and collaborative leader with a proven track record of building trusted relationships and delivering measurable engagement and growth outcomes.
• Experience leading teams, portfolios or geographically dispersed operations.
• Strong people leadership, coaching and performance management capability.
• Demonstrated ability to work effectively with committees, boards, volunteers or member‑led networks.
• Excellent written and verbal communication skills, capable of representing an organisation with credibility.
• Strong commercial and strategic acumen.

Required skills

• Relevant tertiary qualifications in business, management, communications, stakeholder engagement, public affairs or equivalent professional experience.

What we offer

• Hybrid working model combining remote flexibility with regular in‑person collaboration.
• Access to professional development resources, including SkillsSoft and MySFIA assessments.
• Inclusive, collaborative workplace culture with in‑office activities and learning sessions.
• Complimentary ACS membership with professional development and networking benefits.
• Financial and well‑being support, including NFP salary packaging and Employee Assistance Program.
• Family‑friendly policies, including inclusive leave for parents and caregivers.