People & Culture Business Partner

About the role

A fast-growing global business that partners with high-performing remote teams across multiple industries is seeking a People & Culture Business Partner to work closely with its Customer Success team. The role supports both clients and team members across a broad range of HR functions, acting as a trusted point of contact for assigned team members on people practices, onboarding, performance management, learning and development and employee engagement.

Key responsibilities

• Act as first point of contact for team members' People & Culture queries and hold regular one-on-one meetings to review workloads and concerns
• Communicate feedback and issues to the Customer Success team and take part in client meetings
• Maintain and update employee records in BambooHR and other HR systems
• Manage end-to-end onboarding for clients and team members, coordinating with Customer Success and IT
• Support learning and development: ensure development plans are in place, maintain the LMS and track completed training
• Administer employee benefits and remuneration, and complete performance reviews and follow-up actions
• Partner with clients on retention strategies and support engagement initiatives and events
• Support HR projects such as diversity & inclusion, leadership development and change management, and assess culture and employee sentiment

Required profile

• Previous experience in a People & Culture Business Partner or similar HR role
• Experience supporting employee engagement, retention and development initiatives
• Ability to manage multiple priorities in a fast-paced environment

Required skills

• Knowledge of HR policies, procedures and employment legislation
• Confidence with HRIS platforms and accurate employee record keeping
• Consulting, stakeholder management, negotiation, relationship-building and communication skills

What we offer

• Paid in Australian dollars
• Medical insurance from day one for you and your spouse (or parents if unmarried)
• Home office setup and internet allowances, gym and wellness allowance
• Regular team events, rewards and recognition, and Christmas and year-end parties
• Diji Assist mental health and counselling support
• Reimbursement for industry certifications and flexible work arrangements