Payroll Officer

About the role

Mercy Health is hiring a Payroll Officer for its Support Services Office in Richmond, working within a friendly and supportive payroll team. You will process and manage payroll fortnightly for 2,000+ employees, working closely with the HR and finance teams to ensure compliance with regulations and provide excellent service to staff.

Key responsibilities

• Accurately process end-to-end payroll for 2,000+ employees on a fortnightly basis.
• Maintain and update employee records in the payroll system.
• Handle payroll-related queries from employees and resolve them promptly.
• Prepare reconciliations for leave balances and backpays.
• Collaborate with HR and finance teams to streamline payroll processes and improve accuracy.
• Interpret complex Enterprise Bargaining Agreements (EBAs) and awards.
• Process terminations.

Required profile

• Resilient, compassionate and committed to delivering exceptional payroll service.
• Excellent payroll knowledge, time management, organisational and communication skills, with the ability to adapt and problem solve.
• A compassionate, positive approach to customer service.
• Ability to build friendly, respectful relationships and contribute to a collaborative team.
• Evidence of, or progress toward, a current Police Record Check.

What we offer

• Permanent full-time position, Monday to Friday, 76-hour fortnight.
• Package of $90k plus a full FBT package and employee benefits.
• Location in Richmond, close to public transport.