Billing Officer

About the role

Mercy Health is recruiting a Billing Officer for its Group Billing and Receivables function, a centralised Support Service that handles billing and receivables across Mercy Health. The role sits in the North Richmond office with hybrid working available, on a 38-hour week, Monday to Friday. It involves accurate and timely processing of patient billing across multiple systems and sites, health fund claims and Medicare, in line with Australian healthcare funding models, while ensuring compliance with Medicare, private health insurance and regulatory requirements.

Key responsibilities

• Process patient billing accurately and on time across multiple systems and sites, including health fund claims and Medicare.
• Ensure compliance with Medicare, private health insurance and regulatory requirements.
• Develop an understanding and oversight of all billing functions performed by the Group Billings and Receivables Team.
• Provide guidance, support and education to other team members.

Required profile

• More than 2 years of experience performing a similar Billing Officer role in the hospital sector.
• High attention to detail and a commitment to accurate work.
• Strong interpersonal, written and verbal communication skills.
• A strong customer service focus and commitment to quality.
• Commitment to continual learning and development.

Required skills

• Experience with iPM billing.
• Proficiency across Microsoft products, including Excel.

The role is engaged under a common law contract rather than a Victorian Health EBA. Applications are made online with a resume and cover letter.