Optical Dispenser

About the role

Bupa Optical is hiring a full-time Optical Dispenser in Toowoomba, Queensland. The role delivers world-class service and drives sales and profit outcomes by interpreting optical prescriptions and fitting and servicing spectacle frames and lenses. It also contributes to meeting sales targets and running promotions and special campaigns. Candidates must be available to work two weekends a month.

Key responsibilities

• Interpret optical prescriptions and fit and service optical appliances such as spectacle frames and lenses.
• Give customers advice on frame selection and lens options, and help with frame adjustment and repairs.
• Support the Store Manager and State Manager with other activities as required.
• Monitor the progress of customer job requests and inform customers of any delays.
• Assist customers with HICAPS claims according to Bupa guidelines and procedures, and keep customer records up to date.
• Take part in store operations such as stock-take, merchandise, store presentation and cleanliness as requested by the Store Manager.

Required profile

• Ideally experience as a retail assistant or as an optical dispenser.
• Must be a permanent resident, Australian citizen or hold full working rights.
• Successful candidates must complete a criminal history check and a current Working with Children Check, or be willing to obtain one.

What we offer

• Continuous learning, development programs and internal career pathways.
• Employee benefits including discounts on Bupa's own products and partner offers such as Apple, Samsung, JB Hi-Fi, and gym and spa discounts.