Trade Manager - Becks Mitre 10 Launceston

About the role

An experienced Trade Manager is sought for the Becks Mitre 10 Launceston store, reporting to the Store Manager. It is a hands-on role covering trade performance, inventory management, workforce planning, transport operations, safety and team development, within a large and diverse team including the Transport Manager.

Key responsibilities

• Manage the day-to-day operations of the trade department
• Support trade sales performance while delivering exceptional customer service
• Prepare team rosters and oversee workforce planning
• Coach and develop team members to build capability and performance
• Work closely with the Transport Manager to support efficient delivery operations
• Oversee inventory management, stock accuracy and stock flow processes
• Promote safe work practices and contribute to a positive safety culture
• Support recruitment, onboarding and training of new team members

Required profile

• Supervisory, department management or store management experience in retail, trade, hardware, building supplies or a related industry
• Hands-on leadership style and ability to support and develop team members
• Experience managing rosters, operational processes and inventory
• Ability to balance customer service, operational priorities and commercial outcomes
• Strong problem-solving and decision-making skills
• Excellent communication and relationship-building skills
• Trade, hardware or building supplies experience is desirable; transport or logistics experience and a forklift licence are highly regarded