Operations Manager - Transport

About the role

Toll Security Sensitive Transport is looking for an experienced Operations Manager - Transport to lead its transport operations from the Major Hazard Facility in Tomago, NSW. Reporting to the Branch Manager, the role oversees transport operations, fleet utilisation, compliance, safety, customer service and team performance, supporting the safe movement of ammonium nitrate products. It suits a proven transport leader who thrives in a safety-critical environment.

Key responsibilities

• Lead and manage daily transport operations, ensuring safe, compliant and efficient service delivery.
• Provide visible leadership to transport supervisors, allocators, drivers and subcontractors.
• Drive a strong safety culture in a Major Hazard Facility environment.
• Optimise fleet utilisation, resource planning and operational performance.
• Manage customer service delivery and contractual obligations, including SLA performance.
• Monitor costs, resource allocation and operational efficiencies.
• Lead audits, investigations, risk assessments and continuous improvement initiatives.
• Develop, coach and support team members to reach operational and safety objectives.

Required profile

• Significant experience leading transport or logistics operations.
• Proven track record of safety, operational performance and customer outcomes.
• Experience managing operational budgets, KPIs and service delivery performance.
• Strong leadership, coaching and stakeholder management skills.
• Excellent problem-solving, planning and communication skills.
• Must be entitled to work in Australia and able to undergo pre-employment checks including a criminal history check and medical.

Required skills

• Transport compliance, CoR, Dangerous Goods and Load Restraint requirements.
• Knowledge of SSAN transport requirements.