Operations Manager - Defence Theatre Logistics

About the role

Toll Group is expanding its Government and Defence portfolio through the Defence Theatre Logistics (DTL) contract and is looking for an Operations Manager to oversee contract execution from an operational delivery perspective across warehousing, distribution and support functions. The role is based at HMAS Penguin in Mosman, NSW, and reports to the Operations Manager.

Key responsibilities

• Oversee Government and Defence contract execution across warehousing, distribution and support functions
• Attend governance and command meetings in line with the contractual governance structure
• Manage operational leadership teams at national and site level, with authority to delegate, escalate and reallocate resources
• Review, develop and implement operational processes, systems and practices that drive compliance, consistency and efficiency
• Drive adoption of best practices and improvement initiatives to optimise warehouse operations, resource planning and service delivery
• Ensure operational readiness for Defence priorities, including surge activities, short-notice taskings and mission-critical deliveries
• Act as escalation point for operational issues, working with internal and external stakeholders
• Lead national operational teams and maintain strong relationships with Defence and internal stakeholders

Required profile

• 5 years of experience in operations management roles in logistics, supply chain or Defence-related environments
• Leadership experience in Defence operations, the Defence industry or private sector logistics supporting Defence contracts
• Experience managing operational delivery in complex, high-volume environments such as national contracts and multi-site networks
• Tertiary qualification in Logistics, Supply Chain Management, Business or a related field (preferred)
• Australian citizenship and eligibility to obtain and maintain an AGSVA security clearance; must be able to undergo pre-employment checks including criminal history and medical assessments
• Australian military logistics or Defence operations background highly desirable

Required skills

• Extensive understanding of warehouse and distribution operations, performance measurement and readiness models
• Knowledge of compliance, WHS and quality assurance frameworks in Defence or critical logistics
• Proficiency in ERP/WMS platforms and analysis of operational performance data
• Financial acumen in managing operational budgets, workforce planning and resource allocation

What we offer

• Training and career development
• Supportive, inclusive teams with approachable leaders
• Opportunities to grow across a global logistics network

To apply, submit a resume and a brief cover letter through the application link on the Toll careers site.