Operations Coordinator

About the role

Gallagher, a global leader in insurance, risk management and consulting, is hiring an Operations Coordinator in Brisbane. The role manages the day-to-day running of the office so that brokers, clients and visitors have a professional, efficient and well-supported environment. It coordinates broker support activities, maintains service standards and supports business continuity, compliance and branch operations.

Key responsibilities

• Manage daily office operations and keep the workplace professional, welcoming and well maintained.
• Maintain office administration procedures and improve office systems, working with the Office Manager and Receptionist.
• Coordinate meetings, events and activities such as the annual Christmas party, Town Halls, client and insurer meetings and corporate events.
• Liaise with building management, cleaning contractors and Operations and Facilities teams on maintenance and keep the office safe and functional.
• Support front-of-house and meeting operations: room set-up, catering, guest requirements, security passes, deliveries and supplies.
• Provide administrative support for Business Continuity Planning and Risk and Compliance activities.
• Support workplace health and safety requirements and follow relevant policies and procedures.
• Build strong working relationships with colleagues and external stakeholders.

Required profile

• High school diploma and 2 years of related experience.
• Previous experience in a busy office.
• Insurance or banking industry experience preferred.
• A certificate 3 in Business or Administration is desirable.
• Thrives in a fast-paced environment with a passion for operational excellence.

Required skills

• Working knowledge of Microsoft Windows applications and Microsoft Office.
• Organisational, time management and communication skills, with attention to detail.
• Event planning and coordination experience desired.

What we offer

• Tuition assistance, career development and training.
• Wellbeing offerings and an employee assistance program.
• Additional weeks of lifestyle leave and volunteering days.
• Rewards for discounts at 350+ retailers and a stock purchase plan.
• Salary-sacrificed superannuation options.