National Injury Management Advisor

About the role

Lactalis Australia is looking for a National Injury Management Advisor to support injured employees and partner with leaders on injury management and return-to-work outcomes across Australia. Working within the Health, Safety & Wellbeing team, the role manages workplace injuries from initial notification through to recovery, balancing employee wellbeing, legislative compliance and operational outcomes. It reports to the National Injury Management & Workers Compensation Manager and works with employees, internal stakeholders, insurers and rehabilitation providers.

Key responsibilities

• Manage workplace injury, return-to-work and workers compensation cases from initial notification to resolution.
• Drive early intervention strategies and coordinate recovery and return-to-work plans.
• Partner with employees, people leaders, treating practitioners, rehabilitation providers and insurers.
• Coach leaders on injury management, return-to-work obligations and workplace adjustments.
• Ensure legislative compliance, accurate case documentation and effective claims administration across multiple jurisdictions.
• Contribute to injury management initiatives, continuous improvement and health, safety and wellbeing objectives.

Required profile

• Experience in injury management, workers compensation, rehabilitation or return-to-work coordination.
• Proven track record managing complex cases and achieving recovery and return-to-work outcomes.
• Excellent stakeholder engagement, communication and influencing skills.
• A proactive, organised, solutions-focused approach with a commitment to employee wellbeing.
• RTW Coordinator accreditation or a relevant qualification in Allied Health, Rehabilitation, Nursing or a related discipline is highly regarded.

Required skills

• Strong knowledge of workers compensation legislation and injury management best practice.
• Claims administration and case management.

What we offer

• Competitive remuneration package and corporate benefits.
• The chance to work for a global market leader.
• A collaborative team environment and exposure to stakeholders across Australia.
• Career development opportunities within a large multinational.