Medical Receptionist (Part‑time, 30‑40 hrs/fortnight)

About the role

We are seeking a friendly and reliable medical receptionist to work part‑time (30‑40 hours per fortnight) at our specialist centre in Ipswich. The role starts immediately and involves supporting the medical team and ensuring smooth patient flow.

Key responsibilities

• Greet patients and manage front‑desk enquiries.
• Schedule appointments for consultations, follow‑ups and surgeries.
• Answer phones, take messages and coordinate referrals.
• Maintain accurate patient records and assist with scanning, data entry and typing.
• Prepare surgical quotes and process payments, including Medicare, ADF, DVA and WorkCover.
• Liaise with specialists, hospitals and health funds.
• Support senior reception staff with additional administrative tasks as needed.

Required profile

• Australian citizenship (right to work in Australia).
• 1‑2 years of medical administration experience, preferably in a specialist practice.
• Strong customer service orientation with empathetic communication.
• Excellent verbal and written English.
• Ability to manage multiple tasks in a fast‑paced environment.

Required skills

• Proficiency with Xestro or similar medical software.
• Experience processing Medicare, DVA and WorkCover claims.

What we offer

• Free on‑site parking.
• Small, friendly team.
• Ongoing training.