Medical Receptionist

About the role

The Medical Receptionist provides essential clerical support to the Stirling Health Centre, ensuring accurate maintenance of health records and smooth communication with patients and staff. This role operates within a defence‑ready environment, adhering to strict confidentiality and policy standards.

Key responsibilities

• Maintain electronic and hard‑copy health records, ensuring data integrity.
• Manage databases, filing systems, and information‑management tools.
• Handle photocopying, ordering of stationery, and general office supplies.
• Communicate with internal and external customers to obtain and verify patient information.
• Support the delivery of safe, efficient, and high‑quality patient care through administrative tasks.

Required profile

• Minimum of 1 year full‑time (or equivalent part‑time) experience in an administrative role.
• High personal integrity and ethical behaviour.
• Ability to work both independently and as part of a team.
• Customer‑service orientation is desirable.

Required skills

• None explicitly listed.

What we offer

• Permanent employment with paid annual, personal, CPD, volunteer, and reservist leave.
• Medical terminology training at no cost.
• Uniform provision and access to a wide range of lifestyle discounts.
• 24/7 mental health and counselling support via Employee Assistance Program.
• Opportunities for career growth across Serco’s contracts.