Maintenance Supervisor

About the role

AccorHotel is seeking an experienced, hands‑on Maintenance Supervisor to lead a small team of two technicians at Novotel Melbourne South Wharf. Reporting to the Director of Engineering, you will ensure the hotel’s facilities, plant and equipment meet the highest standards of safety, quality and guest comfort.

Key responsibilities

• Perform preventative and reactive maintenance throughout the hotel to ensure guest comfort and operational efficiency.
• Supervise and support a team of two Handypersons, fostering a positive team culture.
• Prioritise and coordinate daily maintenance activities in consultation with the Director of Engineering.
• Diagnose, maintain and repair mechanical, electrical and hydraulic systems and equipment.
• Monitor contractor activities to ensure compliance with Accor standards and manufacturer specifications.
• Track utility consumption, record meter readings and identify energy‑conservation opportunities.
• Maintain accurate records of maintenance activities, repairs, compliance checks and statutory requirements.
• Collaborate with Front Office and Housekeeping to minimise room downtime and expedite room returns.
• Assist with departmental rostering, safety inspections, reporting and training requirements.

Required profile

• Minimum 2 years’ experience supervising maintenance operations, preferably in hotel or hospitality environments.
• Trade qualification in Electrical, Plumbing or Mechanical Engineering (advantageous).
• Strong technical knowledge of building services, plant and equipment maintenance.
• Proven ability to lead a small team while remaining actively involved in day‑to‑day tasks.
• Excellent communication and interpersonal skills across all departments.
• Guest‑focused mindset with a commitment to exceptional service standards.

Required skills

• Electrical, plumbing and mechanical systems maintenance.
• Building services and plant equipment knowledge.
• Microsoft Office Suite.
• HUB OS.
• Opera Cloud.

What we offer

• Above‑award rate of $35.50 per hour.
• Opportunity to work within a globally recognised hospitality brand.
• Supportive team environment with ongoing training and development.
• Employee benefits and discounted accommodation across the Accor network.
• A varied and rewarding role with autonomy and responsibility.