Maintenance Contract Manager

About the role

The Maintenance Contract Manager will lead the governance, administration and performance management of Defence Housing Australia’s national repairs and maintenance contractor arrangements. This senior position ensures that maintenance services are delivered safely, effectively and in line with contractual obligations while supporting DHA’s asset management objectives.

Key responsibilities

• Oversee contractor performance, compliance, risk and contractual obligations across the national portfolio.
• Manage procurement activities, contract administration and performance reporting.
• Monitor and report on contractor KPIs to ensure value‑for‑money outcomes.
• Drive continuous improvement initiatives and strengthen contractor management practices.
• Engage with internal stakeholders, regional service operations and the Maintenance Contact Centre to align contractor delivery with DHA’s strategic priorities.

Required profile

• Proven experience in managing large‑scale maintenance or repair contracts, preferably within a government or defence‑related environment.
• Strong understanding of contract governance, performance monitoring and risk management.
• Excellent stakeholder engagement and communication skills.
• Ability to analyse data, produce performance reports and implement improvement actions.

Required skills

What we offer

• 15.4% superannuation contribution.
• Generous leave entitlements, including 18 days personal leave and 20 days annual leave per year.
• Work‑life balance with flexible working options.