Logistics Officer – Cairns (New Office Opening)

About the role

ALS Environmental is opening a new Environmental office in Cairns and is looking for a full-time, permanent Logistics Officer to join as a founding team member. The role supports client service, logistics coordination and laboratory operations, ensuring environmental samples are received, prepared and transported accurately and efficiently. It is a hands-on operational role combining client service, logistics and sample handling, with full on-site training provided.

Key responsibilities

• Provide front-line client support by phone, email and face-to-face interaction
• Receive and coordinate incoming sample deliveries, including urgent submissions
• Prepare sampling bottles and kits for client use
• Review and process sample submissions, including Chain of Custody (COC) documentation
• Sort, label, pack and dispatch samples for courier or collection
• Coordinate freight and logistics to ALS laboratories
• Liaise with internal teams and clients about sample requirements and queries
• Maintain sample storage and ensure safe handling and disposal practices
• Support team operations and contribute to a positive, collaborative environment

Required profile

• Reliable, adaptable and organised, able to manage multiple priorities with accuracy
• Strong customer service focus and excellent communication, organisation and time management skills
• Attention to detail and ability to work independently and as part of a team
• Proactive, solutions-focused mindset and willingness to learn
• Flexibility with working hours and availability
• Eligible to work in Australia (citizen, permanent resident or holder of a valid working visa)

Required skills

• Good computer skills, including Microsoft Office
• Awareness of laboratory safety practices or willingness to learn them
• Physical readiness for manual handling of items up to around 15 kg, repetitive sorting and packing, and standing and walking for long periods; occasional outdoor work in dispatch areas

What we offer

• Full on-site training and ongoing support from the regional team
• Manual handling training, site safety induction and training in safe use of equipment and mechanical aids
• Monday to Friday, 8:30 am to 16:45 pm

To apply, submit an online application with a resume and cover letter.