Key Account Manager – Retail & Salon Partnerships

About the role

Ultraceuticals is seeking a dynamic Key Account Manager to lead and grow relationships with high‑value retail and salon partners across Australia. Based in Sydney or Melbourne, you will combine strategic planning with hands‑on execution to drive commercial results for our skincare brand.

Key responsibilities

• Serve as the primary point of contact for assigned retail and salon groups, building trust with decision‑makers.
• Develop annual account plans, sales forecasts and promotional strategies to increase sell‑through and revenue.
• Track sales KPIs, profitability and market share, recommending tailored solutions to improve performance.
• Coordinate with Supply Chain, Marketing, Customer Care and Finance to resolve issues and ensure product availability and compliance.
• Analyse market trends and competitor activity to identify new partnership opportunities.
• Produce regular reports on account health, risks and opportunities, using data to inform negotiations.

Required profile

• Bachelor’s degree in Business, Sales, Marketing or a related field.
• 2–5 years of experience in key account management, retail account management or operations.
• Strong understanding of retail P&L, sell‑through drivers and distribution channels.
• Proven ability to build relationships and influence stakeholders at all levels.
• Excellent communication, presentation and negotiation skills.
• Analytical mindset that turns data into actionable plans.

Required skills

What we offer

• Free and discounted Ultraceuticals products plus access to in‑clinic treatments.
• Hybrid and flexible working arrangements.
• Ongoing learning and development opportunities.
• A supportive culture that values both heart and rigor.