Key Account Manager - NSW/QLD

About the role

Join a market‑leading technical solutions provider as a Key Account Manager responsible for high‑value customers across pharmaceutical, biotech, medical device and chemosafety sectors. The office‑based role focuses on account growth, complex sales cycles and senior stakeholder engagement to build long‑term partnerships. You will own key accounts, develop growth strategies and manage sales opportunities from discovery through negotiation and close.

Key responsibilities

• Develop and execute account plans to drive growth and retention
• Manage complex, long‑cycle sales opportunities and pipelines
• Build relationships with senior stakeholders and decision‑makers
• Identify account growth and cross‑selling opportunities
• Lead account reviews, proposals, tenders and negotiations
• Partner with technical and operational teams on customer solutions
• Maintain accurate CRM, forecasting and account reporting

Required profile

• Proven experience managing consultative, long‑cycle sales
• Experience selling technical or solution‑based products/services
• 3+ years' experience managing strategic or complex accounts
• Strong senior stakeholder engagement and influencing skills
• Experience with account planning, tenders and commercial negotiations
• A proactive approach to growing existing customer relationships

What we offer

• Competitive package: $120k‑$140k base + super + company car + commission
• Career growth: progression into senior commercial roles
• Commercial impact: own key accounts and directly influence revenue growth