Key Account Manager – Financial Services

About the role

CyberCX is looking for a Key Account Manager to drive sales of its cyber security capabilities, products, professional and managed services to existing and new financial services customers. You will act as the primary interface between customers and CyberCX, ensuring high satisfaction and retention.

Key responsibilities

• Develop and execute strategic business plans across multiple key accounts to meet revenue and quota targets.
• Engage with customers to understand their current and future security needs and propose appropriate solutions.
• Negotiate pricing and volume discounts in line with company policies.
• Lead the creation of sales proposals, tenders, contracts and account management plans.

Required profile

• Minimum 5 years of experience in account management, business development or solution sales.
• Proven ability to work across advisory, presales and delivery in highly regulated environments.
• Strong client‑facing communication skills with the ability to influence senior stakeholders.

Required skills

• Designing and delivering security solutions.
• Knowledge of governance, risk, compliance (GRC) and secure software delivery.
• Familiarity with APRA, CPS 230/234, PCI‑DSS and other financial services regulatory frameworks.