IT Support Intern (Self-Funded Study & Work Program)

About the role

Study & Work places IT Support Interns with host companies in Melbourne, where they work in the IT department under the supervision of experienced professionals. The internship is part of the Study & Work Professional Internship Program, lasts 12 weeks on a part-time basis (typically 2-3 days per week) and is unpaid. The program fee is $2,750 upon successful placement.

Key responsibilities

• Provide first-level technical support to staff and users
• Assist with troubleshooting hardware and software issues
• Support system setup, installation and configuration
• Assist with network maintenance and basic security checks
• Support user account setup and system access management
• Maintain IT documentation and support logs
• Assist with system updates and routine maintenance
• Support internal IT projects and ad hoc technical tasks

Required profile

• Students or recent graduates in Information Technology, Computer Science or related fields
• Candidates seeking local Australian work experience in IT support
• Individuals motivated to learn and develop technical skills in a real workplace

What we offer

• Practical IT experience in a professional workplace with mentoring from experienced IT professionals
• Recruitment screening, an internship agreement and structured training plan
• Internship insurance coverage and ongoing mentoring and support
• Performance monitoring, supervisor feedback, a certificate of completion and a reference letter on successful completion
• Job placement support after the internship

To apply, send an updated resume and a short statement of interest through the application form.