Insurance Officer - Local Government

About the role

A local government client, recruited by Alchemy Recruitment, is looking for an Insurance Officer on a temporary contract based in Logan Central, starting mid-November 2026 and running until 30 June 2027. The role sits within the Risk and Compliance Program and reports to the Principal Insurance Advisor.

Key responsibilities

• Administer insurance claims, including lodgement, follow-up, investigation and documentation
• Support claims under the Personal Injuries Proceedings Act 2002 (PIPA), including claims briefs and defence package coordination
• Assist with renewals, renewal questionnaires, mid-term adjustments and new policies
• Maintain asset schedules and insurance valuation data with Finance
• Process invoices, receipts, payments and journals, and support reserve monitoring and budget reporting
• Maintain accurate records in the claims management system and support internal users

Required profile

• Preferred: technical experience supporting insurance and insurance claims in a large, complex organisation
• Understanding of insurable risk and insurance claims principles
• Strong organisational skills and attention to detail, able to meet statutory deadlines
• Confident working with brokers, insurers and internal stakeholders
• Local government or PIPA claims experience highly regarded
• Preferred: progress towards a Diploma in insurance, legal, governance or risk management, or equivalent extensive practical experience

Required skills

• Proficiency with business systems and databases
• Claims administration and PIPA claims handling

What we offer

• Pay of $44.99 per hour plus superannuation
• Maternity leave backfill, 36.25 hours per week, starting 11 November 2026

To apply, use the Apply button and attach an updated resume; shortlisted candidates will be contacted directly.