Inside Sales Representative

About the role

The Inside Sales Account Manager will manage and grow a portfolio of education customers for COS, reporting to the Team Leader – Schools. The role focuses on building strong relationships, identifying growth opportunities, and delivering tailored solutions.

Key responsibilities

• Manage and grow a portfolio of existing Education customers
• Achieve sales, revenue and gross profit targets across an assigned customer portfolio
• Conduct proactive outbound sales activity to strengthen customer engagement and identify growth opportunities
• Build and maintain strong customer relationships through regular account management activities
• Develop a thorough understanding of customer requirements and provide tailored product and service solutions
• Maintain a strong knowledge of COS products and services to deliver value‑driven recommendations
• Contribute to sales retention and growth objectives within the Education segment
• Maintain accurate customer records and activity within CRM systems

Required profile

• Previous experience in sales, account management or customer relationship management role
• Strong ability to build rapport and develop long‑term customer relationships
• Proven capability to achieve sales targets and drive business growth
• Highly organised with excellent time management and prioritisation skills
• Strong verbal and written communication skills
• Commercially focused with the ability to identify customer needs and provide effective solutions
• Experience using CRM systems and Microsoft Office applications
• Ability to work collaboratively within a team environment
• Experience within the Education sector will be highly regarded

Required skills

• CRM systems
• Microsoft Office

What we offer

• Flexible hybrid workplace
• Annual employee incentive schemes
• Generous Reward and Recognition programs
• Commitment to professional development with ongoing training and career development opportunities
• Access to free Mental Health programs
• Convenient location with free onsite parking
• Employee discounts on full product range
• Opportunity to participate in community welfare and charity initiatives
• Novated Lease / Salary Sacrifice for electric vehicles available