Guest Experience Shift Leader – Driveway
AccorHotel · Melbourne
Job description
About the role
Join Sofitel Melbourne on Collins as a Guest Experience Shift Leader, overseeing driveway operations and delivering exceptional first and last impressions for guests.
Key responsibilities
- Welcome guests with a warm, confident and personalised approach.
- Coordinate smooth vehicle arrivals, departures and valet operations.
- Collaborate closely with Front Office, Concierge and Guest Services teams.
- Maintain seamless flow during busy arrival and departure periods.
- Handle guest requests discreetly and with a solutions‑focused attitude.
- Ensure every vehicle is treated with care and every guest feels valued.
Required profile
- Organised, calm under pressure and enjoys making people feel welcome.
- Exceptional communication skills and professional presentation.
- Previous experience in valet, concierge, front office, guest services or luxury hospitality is highly regarded.
- Valid driver’s licence and confidence driving a range of vehicles.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Australia.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 13 hours ago
Expires 1 month from now
8 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
AccorHotel
Melbourne