Global Head of Integrated Communications, Corporate

About the role

Flight Centre Travel Group is looking for a strategic communications leader to unite Content, PR and Communications into one globally connected function. Reporting to the SVP Global Marketing Operations, you will shape the public and internal voice of the corporate travel businesses and lead a globally distributed team across ANZ, AMER, ASIA and EMEA. The role sits in South Bank, Queensland.

Key responsibilities

• Lead a globally dispersed team of about 15 professionals across Content, PR and Communications
• Develop and implement a unified global communications strategy covering content, media relations, customer and internal communications
• Design scalable production systems and workflows that improve output, consistency and efficiency
• Direct and optimise the performance of two brand-aligned content hubs
• Own and lead global PR strategy, media engagement and executive visibility initiatives
• Act as accountable communications lead during reputational or operational incidents and crises
• Oversee change, employee and customer-facing communications programs
• Set and track performance metrics and business impact across the function
• Integrate teams, processes and operating models into a cohesive global function
• Build partnerships with executives, regional stakeholders, Brand and Creative teams and external agencies, and advise on communications risk and opportunities

Required profile

• 10+ years in senior communications leadership roles
• Proven success integrating or building multidisciplinary functions spanning PR, content, internal communications and crisis communications
• Experience leading geographically dispersed teams and influencing senior executives
• Degree in Communications, Journalism, Marketing or a related discipline preferred, or equivalent professional experience
• Experience in travel, B2B or complex multi-brand, multi-region organisations highly regarded

Required skills

• Scalable operating systems, production workflows and content pipelines
• Advanced content marketing, including ideation, execution and performance measurement
• Crisis communications judgement and decision-making
• Established media relationships and media engagement experience
• Excellent editorial judgement across written and visual content

What we offer

• Individualised learning and development pathways and access to LinkedIn Learning
• Staff discounts, travel discounts and career opportunities within a global network of brands
• Health insurance discounts and mental health support
• Social events, CSR giving back and a Reconciliation Action Plan