General Manager - Championship Golf Club

About the role

Club Mandalay is a championship golf and lifestyle destination in the Mandalay estate, a 2,000-lot community on Melbourne's northern growth corridor, 45 minutes from the CBD. The Peter Thomson designed links-style course is ranked among Australia's Top 100 Public Golf Courses, surrounded by a restaurant, pro shop, PGA coaching and resort facilities. Reporting to the Managing Director, the General Manager leads a team across golf, hospitality, events, retail and leisure and is the face of the club for golfers, members, diners, event clients and residents.

Key responsibilities

• Lead, coach and develop a multi-disciplinary team across golf operations, food and beverage, functions, retail and facilities
• Own the P&L, including budgeting, forecasting, labour management and cost control across all revenue streams
• Grow revenue through green fees, membership, corporate golf, functions and dining
• Deliver a strong member experience through competitions, social events and retention initiatives
• Work with the course superintendent to keep course presentation at championship standard
• Build relationships with residents, the owners corporation, the estate developer, suppliers and the local community
• Drive marketing and promotions to grow visitation from across Melbourne's North and beyond
• Ensure compliance with liquor licensing, food safety, WHS and employment obligations

Required profile

• Proven senior leadership experience in a golf club, resort, hospitality venue or multi-faceted leisure facility
• Strong commercial acumen with a track record of growing revenue and managing a P&L
• A hands-on, visible leadership style, comfortable on the floor during busy weekends and presenting to ownership
• Excellent stakeholder skills, able to balance the needs of members, residents and public guests
• Flexibility to work weekends, evenings and peak event periods

Required skills

• RSA and a current driver's licence (essential)
• Food Safety Supervisor certificate (desirable)
• Knowledge of golf operations and systems such as MiClub is highly regarded

What we offer

• Salary package of $145,000 to $170,000
• Golf privileges and food and beverage discounts
• An opportunity to shape a premier venue in a booming growth corridor

To apply, submit your resume and a cover letter explaining why you are the right person to lead Club Mandalay.