Food & Beverage Team Leader - La Piazza

About the role

La Piazza is one of Bankstown Sports' signature dining venues, offering a fast-paced dining experience within the club. It is looking for an experienced and enthusiastic Food & Beverage Team Leader to report to the Restaurant Manager and support the day-to-day operation of the venue. This is a hands-on leadership position where you lead from the front during busy service periods, support and coach team members, maintain high service standards and help ensure smooth daily operations.

Key responsibilities

• Lead and support the Food & Beverage team during service
• Assist with daily operations, team leadership and guest service delivery
• Coach, mentor and develop team members
• Maintain high food, beverage and service standards
• Coordinate team activities and deployment during busy trading periods
• Drive exceptional customer service and guest satisfaction
• Handle guest feedback and service recovery professionally
• Support onboarding and training of new team members
• Maintain venue presentation, cleanliness and operational standards
• Foster a positive, engaged and high-performing team culture
• Ensure compliance with RSA, RCG, WHS and operational procedures

Required profile

• Previous experience as a Team Leader, Supervisor or senior Food & Beverage team member
• Experience in a busy, high-volume restaurant or hospitality environment
• Strong Food & Beverage operational knowledge
• Confidence leading, coaching and motivating a team
• Current RSA, RCG and NSW Competency Card
• Australian working rights
• Flexibility to work evenings, weekends and public holidays

Required skills

• Strong communication, problem-solving and interpersonal skills
• Ability to stay calm, organised and hands-on during peak service
• Proactive attitude and strong attention to detail

What we offer

• Career progression across Bankstown Sports' portfolio of restaurants, bars, cafés and premium dining venues
• Ongoing hospitality training, coaching and leadership development
• Above-award conditions and competitive remuneration
• Daily meal allowance
• Free secure underground parking
• Uniform provided
• Employee rewards and recognition programs